Frequently Asked Questions
Yes, you will receive exactly the same product shown in the pictures. All images on our website are real photos of the products we sell. We make sure the pictures accurately represent the design, color, and features of each item so you can shop with confidence.
Once your order is confirmed, a copy of your sales receipt will be sent directly to your email. You can also review and download it anytime by logging into your account on our website and checking the “My Orders” section.
If you would like to return an item, please contact our support team within the return period. You can reach us by phone at +962798032323 or by email at info@fonkom.com. Our team will guide you through the return process and provide all the necessary details.
Yes, many of our popular items are restocked regularly. If a product is currently out of stock, you can check back later or contact us at info@fonkom.com to ask about availability. In some cases, limited-edition or discontinued items may not return.
When placing your order, you will be asked to provide your full shipping address. Your order will then be delivered to that address by our delivery company. Once the package is out for delivery, the driver will contact you directly to confirm the handover.